Who we are?

Global Air Services is a company dedicated to the service of passenger and cargo airlines as General Sales Agents and Ground Handling Agents for their import and export operations to and from Central America.

We have been in business since 1987, and our customers are some of the major airlines operating into Central America.

 

Locations

Our headquarters are located in San Jose, Costa Rica. We have our own operations and sales offices at the airports in Liberia, San Jose, Managua, and San Pedro Sula, a sales office in downtown Guatemala City that also attends our business in El Salvador and an agent in Panama.

 

Our Clients

Past clients: Pan American Cargo, AeroCosta Rica Cargo, Aeromexpress, Challenge Air Cargo, UPS Air Cargo, Custom Air Transport, Phoenix Cargo.

Present clients:

General Sales Agents for:
Air Canada, GSAs for Costa Rica, Guatemala, Honduras, Nicaragua, El Salvador,  Panama and Belice.
Amerijet, GSAs for Costa Rica and Nicaragua.
Cargo Counts, GSAs for Costa Rica.
Condor, GSAs for Costa Rica.
Delta Airlines, GSAs for Costa Rica, Honduras and Nicaragua.
DHL Aero Expreso, GSAs for Nicaragua.
Korean Air, GSAs for Costa Rica, Guatemala, Honduras, Nicaragua, El Salvador and Panama.
Lufthansa, GSAs for Costa Rica, Guatemala, Honduras, Nicaragua, El Salvador  and Panama.

Ground Handling Agents for:
Air Canada, GHAs in San José and Liberia, Costa Rica.
Condor-Lufthansa, GHAs in San José, Costa Rica
Delta Airlines, GHAs in San José and Liberia, Costa Rica, Managua, Nicaragua and San Pedro Sula, Honduras.

 

Our Services

COMMERCIAL:

  • Offline and online General Sales Agents.
  • Sales promotion through freight forwarders and direct customers.
  • Market intelligence and reports.
  • Compiling sales statistics and forwarding them to the home offices.
  • Representing airlines before aeronautics authorities and industry.
  • Legal services on aeronautical issues.
  • Distribution of information and rates.
  • Customer service.
  • Reservations services.
  • Tracking and Proof of Delivery services.
  • Reception and handling of claims.

OPERATIONS:

  • On line GHA Agents 
  • Preparation of export manifests.
  • Customs releases.
  • Electronic transmission to Customs.
  • Operational, Safety and Security Regulations compliance.
  • Maintenance of Manuals and Bulletins required by the airline and the authorities.
  • Supervision of the on loading and offloading of aircraft.
  • Supervision of palletizing and containerization.
  • Supervision of cargo custody.
  • Delivery of Weight and Balance data to Flight Dispatch.
  • Checking of the inbound freight for damages and missing cargo.
  • Tracing of missing cargo with the airline.
  • Supervision of the delivery of inbound freight to the customs bonded warehouse.
  • Electronic transmission of the inbound manifest to Customs.
  • Customs procedures.
  • Acceptance of hazmats and other special cargo in accordance with airline regulations.

ACCOUNTING:

  • Preparation of sales reports for home offices.
  • Delivery of inbound airwaybills.
  • Collection of freight charges for inbound and outbound freight.
  • Remittances to the home office.
  • Checking of freight forwarders sales reports.
  • Coordination, control and distribution of AWB’s through the CASS or directly with the forwarders.

LEGAL:

  • Setting up of corporation and government permits for start up operations
  • Charter permits
  • Operating Certificates for scheduled operations
  • Customs registration and approvals
  • General legal counseling

 

Where are we located?

Our administrative central and operational offices are located in Alajuela, Costa Rica at the Juan Santamaría International Airport.

The most modern warehouses and coolers, CCTV and X Ray inspection system facilities are used by our company as export terminal and warehouse

We also provide our services at the Daniel Oduber International Airport in Liberia, Costa Rica. Also, ALAS offers its services in the Central American region thru Global Air Service.

 

Our Staff

  • Ing. Carlos Chavarria, President
  • Sr. José A. Giralt, General Manager Central America
  • Lic. Vilma I. Prado, General Manager Nicaragua
  • Sr. Hipolito Pavon, General Manager Honduras
  • Sr. Raul Enriquez, General Manager Guatemala
  • Sr. Antonio Escobar, General Manager Asóciate Panama
  • Sr. Mario Mora, Comercial Director
  • Sr. Marco Rodriguez, Sales Manager
  • Sra. Lilibeth Sanchez, Accounting Manager
  • Sr. Paulo Madrigal, Operations Supervisor Costa Rica
  • Sr. Esmeyter Salas, Operations Supervisor Costa Rica
  • Sr. David Cruz, Operations Supervisor Liberia
  • Sr. Vladimir Rivera, Operations Supervisor Managua
  • Sr. Anibal Reyna, Operations Supervisor San Pedro Sula

Our operations and sales support personnel are bilingual and IATA trained, with ample experience in handling cargo on passenger and all cargo aircraft, ranging from B727, A319s, A320s and B757s to wide body aircraft such as B767s and B747s.

 

How to Contact Us

Jose A. Giralt
General Manager
Global Air Service
Edificio Terminales Santamaria Segundo Piso
Aeropuerto Juan Santamaría
Alajuela, Costa Rica
Email: jgiralt@globalairservice.com
Telephone: 506 2443 4480.

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